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Home > Protect Yourself From Fraud

Protect Yourself From Fraud


Protect Yourself From Fraud

Never share personal information—including financial accounts and card information—with anyone. Connected Credit Union will not call, text, or email you and ask you to disclose or verify this information. A member-initiated phone call to the credit union does require providing personal information.

If you are uncertain about the questions being asked over the phone, hang up immediately and call the organization using a phone number found through a trusted source, such as the company’s official website or a financial statement.

If you receive a call about a family member in danger and needing money right away, hang up and call the family member or one close to them to verify the request.

Be cautious of spoofing or the process of scammers manipulating the caller ID to be someone else.

Do not send money to someone you do not know and trust, especially if told to wire money, use a Bitcoin machine, or purchase prepaid cards.

Immediately delete any suspicious emails or texts, do not click on any links, and block the sender. Never open attachments or click on links from unknown individuals or companies as it could enable malicious software.

Use strong passwords, change them often, and do not include personal information.  Avoid recycling passwords. Utilize two-factor authentication for your financial accounts. This adds another layer of protection. Always update the security on your electronic and mobile devices.

Never provide anyone remote access to your mobile devices, laptops, or computers.

If you are told you have a virus, never allow an outside source access to your computer.  Run your own anti-virus scan and always refer to a trusted source for things such as this.

Fraudsters will try to create fear and urgency to get you to do what they want. Don’t fall for this.


Disclaimer: Any reference made in this blog to a specific product, process, or service does not constitute or imply an endorsement by Connected Credit Union of the product, process, or service, or its producer or provider.

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