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Home > New Scam Targeting Members | Connected Credit Union

New Scam Targeting Members

9/9/2022

New Scam Targeting Members

Don’t Be the Next Victim!

Connected Credit Union has seen an increase in scams targeting our members over the past month. The newest scam is a phone scam where members are told that Connected Credit Union is being investigated by a federal agency.

The Scam:

Members are called by the scammers and told that their financial institution is under investigation and that they will need to sign into their online banking account. A third person then joins the call and pretends to be a federal agent who mentions that there have been numerous complaints about Connected Credit Union. The member is instructed to go immediately to the credit union and take out all of their money. The scammers stress that the member cannot say why they are taking their money out, because the teller they are speaking to may be the person under investigation. The member is then instructed to use a bitcoin machine or wire the money to the scammers to "keep it safe."

How to Protect Yourself:

  • Hang up immediately on any phone call that is suspicious.
  • Be cautious of spoofing or the process of scammers manipulating the caller ID to be someone else.
  • Never provide your personal information such as credit union account information or online banking login credentials to someone you do not know or trust.
  • Do not send money to someone you do not know and trust, especially if told to wire money, use a bitcoin machine, or purchase prepaid cards.
  • Never log in to your online banking with someone else accessing your computer.
  • Say no to scammers asking for remote access to your computer.

We’re Here for You!

If you do become a victim of this or another scam, notify Connected Credit Union immediately. Call the Augusta Branch at (207) 623-3857 or the Winslow Branch at (207) 872-2636 during business hours.



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