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Home > Credit and Debit Card Scams | Connected Credit Union

Credit and Debit Card Scams

9/14/2021

Credit and Debit Card Scams

Scam #1: Skimming

Skimmers are a popular tool used by scammers to steal your credit and debit card information. The scammer places the skimmer device over a legitimate card reader in places such as a gas station or an ATM. Then when you swipe your card through the skimmer, the scammer has access to your credit and debit card information. When using gas station terminals and ATMs, be cautious of your surroundings and examine the card reader. Another way to avoid skimmers would be to make sure to use your EMV chip and insert your Connected Credit Union credit or debit card. Chip readers typically make it more difficult for scammers to skim your card data. 

Scam #2: Account Takeover

Account takeovers are when scammers are able to hack into your account via phishing scams, physically stealing your card information or other types of fraud. The scammer then uses your account information by pretending to be you to make purchases or commit identity theft. By using Online Banking or Mobile Banking for your debit card transactions and eZCard Info for your credit card transactions, you can monitor your accounts for any suspicious activity. Alert the credit union as soon as possible if you notice anything that might be fraudulent. 

To report a debit card lost or stolen, please call 1-800-472-3272 (during non-business hours).  Otherwise, please contact the credit union (during regular business hours) at (207) 623-3857 for Augusta or (207) 872-2636 for Winslow. Reporting promptly may limit your liability. To report a lost or stolen credit card, please call 1-800-991-4961.

Scam #3: Data Breaches

A data breach occurs when a business or organization is hacked and a scammer steals a customer's personal data, such as credit and debit card numbers. When you are notified of a data breach, make sure to verify if your information has been stolen and what sensitive information the scammers might have taken. Make sure to change any passwords that have been compromised immediately and monitor your accounts for any signs of fraud. 

We’re Here to Help!

From answering your questions about fraud prevention to helping you take the proper steps in the event you are the victim of a scam, our Member Service Representatives are ready to help you.



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